Payment methods
Shopping with us? Simple, fast, and secure. Below you'll find all the available payment methods you can choose when placing your order:
Traditional Bank Transfer
• You make the payment yourself by logging in to your bank.
• You'll receive the transfer details in your order confirmation.
• You have 7 calendar days from the moment you place your order to make the transfer.
Online Payment (Fast Online Transfer)
• Convenient and secure – through our partner, an online payment provider.
• Fast transfers from your bank are available, among other options.
• Just a few clicks, and your payment will be processed almost instantly!
Remember: by using this option, you enter into a separate agreement with the payment provider. We have no control over the terms of this agreement – if you have any problems, it's best to contact the payment provider directly.
Of course – if we can – we're happy to help!
Cash on Delivery (COD)
• You pay cash to the courier upon delivery. • Ideal if you prefer to see your package before paying.
VAT Invoice
• By default, we send electronic invoices (PDF) to your email address.
• Important: If you change your billing information, please let us know as soon as possible – the invoice must contain the most current information.
Payment Refunds
• We will refund your money using the same method you used to pay for your order – unless you request otherwise.
• We do not charge any fees for this.
• Refunds will be processed once we receive the returned goods or after we send you proof of shipment – whichever comes first.
Do you have any questions about payment?
Contact us: biuro@entelo.pl – we'll be happy to help!